Rapidly Advancing Technology Is Fueling Intelligent Enterprises but Requires a Fundamental Shift in Leadership, According to Accenture Technology Vision 2018

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NEW YORK, Feb 14, 2018 (BUSINESS WIRE) —
Rapid advances in artificial intelligence (AI) and other technologies
are accelerating the creation of intelligent enterprises and enabling
companies to integrate themselves into people’s lives, according to Accenture
Technology Vision 2018
, the annual technology report from Accenture













ACN, +1.22%










that predicts key technology trends likely to disrupt
business over the next three years. However, capitalizing on growth
opportunities while also having a positive impact on society requires a
new era of leadership that prioritizes trust and greater responsibility.

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This year’s report, “Intelligent Enterprise Unleashed: Redefine Your
Company Based on the Company You Keep,” highlights how rapid
advancements in technologies – including artificial intelligence (AI),
advanced analytics and the cloud – are enabling companies to not just
create innovative products and services, but change the way people work
and live. This, in turn, is changing companies’ relationships with their
customers and business partners.

As part of the Technology Vision, Accenture surveyed more than 6,300
business and IT executives worldwide. More than four in five respondents
(84 percent) agree that through technology, companies are weaving
themselves seamlessly into the fabric of how people live today.

For example, Amazon – through not only its tremendous online presence
but also its Echo device and AI assistant Alexa – has integrated itself
into people’s everyday lives to such an extent that developers are
building dedicated Amazon lockers into new apartment complexes and
people are granting the company physical access to their homes via its
smart lock system to let couriers make deliveries when no one is around.

“Technology is now firmly embedded throughout our everyday lives and is
reshaping large parts of society,” said Paul Daugherty, Accenture’s
chief technology & innovation officer. “Just as cities developed around
ports and then railroads, or people rebuilt their lives around
electricity, the world today is reimagining itself around digital
innovation – and, by extension, the companies that provide those
services. This requires a new type of relationship, built on trust and
the sharing of large amounts of personal information.”

The report notes that this latest technological transformation is unique
in that for the first time the change is a two-way street; people aren’t
just using companies’ products and services, but feeding information and
access back to them. This level of “integrated innovation” and degree of
trust requires a deeper relationship – a true partnership based not only
on a company’s products, but also its goals and values. And with this
two-way partnership come new responsibilities – to consumers, business
partners and society at large — requiring leadership and commitment from
the top.

Savvy organizations understand that these new societal expectations can
be transformed into an enterprise strength. They’re using their
increased interactions to build partnerships with customers, employees,
government and the public. And this extends beyond the consumer or
retail arena.

Tesla, for instance, is partnering with governments to accelerate the
development of guidelines needed for autonomous vehicles. And Siemens,
by offering its MindSphere operating system for internet of things that
can be used for various types of assets such as manufacturing devices,
smart grid components or power generation equipment, is creating new
partnerships and embedding itself into its business partners’
architectures.

The Technology Vision identifies five emerging technology
trends
that companies must address if they are to build the
partnerships needed to succeed in today’s digital economy:

“Through these new partnerships with customers, employees and business
collaborators, companies are building greater trust and further
integrating themselves into society, becoming more indispensable and
fueling their own growth,” Daugherty said.

For nearly 18 years, Accenture has taken a systematic look across the
enterprise landscape to identify emerging technology trends that hold
the greatest potential to disrupt businesses and industries. For more
information on this year’s report, visit www.accenture.com/technologyvision
or follow the conversation on Twitter with #TechVision2018.

About the Methodology

The Accenture Technology Vision is developed annually by the Accenture
Labs
and Accenture
Research
. For the 2018 report, the research process included
gathering input from the Technology Vision External Advisory Board, a
group comprising more than two dozen experienced individuals from the
public and private sectors, academia, venture capital firms and
entrepreneurial companies. In addition, the Technology Vision team
conducted interviews with technology luminaries and industry experts, as
well as with nearly 100 Accenture business leaders. In parallel,
Accenture Research conducted a global online survey of more than 6,300
business and IT executives across 25 countries and 18 industries to
capture insights into the adoption of emerging technologies. The survey
helped identify the key issues and priorities for technology adoption
and investment. Respondents were mostly C-level executives and
directors, with some functional and line-of-business leads, at companies
with annual revenues of at least US$500 million, with most having annual
revenues greater than US$6 billion.

About Accenture

Accenture is a leading global professional services company, providing a
broad range of services and solutions in strategy, consulting, digital,
technology and operations. Combining unmatched experience and
specialized skills across more than 40 industries and all business
functions – underpinned by the world’s largest delivery network –
Accenture works at the intersection of business and technology to help
clients improve their performance and create sustainable value for their
stakeholders. With more than 435,000 people serving clients in more than
120 countries, Accenture drives innovation to improve the way the world
works and lives. Visit us at www.accenture.com.

Copyright © 2018 Accenture. All rights reserved. Accenture, its logo,
and High Performance Delivered are trademarks of Accenture.

View source version on businesswire.com: http://www.businesswire.com/news/home/20180213006364/en/

SOURCE: Accenture

Accenture
Hannah Unkefer, +1-415-537-4848
hannah.m.unkefer@accenture.com

Copyright Business Wire 2018

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